---
title: Terms of service
description: The terms for using macherp.in and Mach ERP from ATTAINMACH33 LLP. Read this before you send a form or book a demo in India.
url: "https://www.macherp.in/legal/terms"
---
Legal Terms of Service

Last updated January 2025

ATTAINMACH33 LLP. The terms for using macherp.in and the Mach ERP platform.

Contents

1. [1. Acceptance of terms](https://www.macherp.in/#s1)
2. [2. The service](https://www.macherp.in/#s2)
3. [3. Your data](https://www.macherp.in/#s3)
4. [4. Acceptable use](https://www.macherp.in/#s4)
5. [5. Availability and uptime](https://www.macherp.in/#s5)
6. [6. Payment](https://www.macherp.in/#s6)
7. [7. Limitation of liability](https://www.macherp.in/#s7)
8. [8. Governing law](https://www.macherp.in/#s8)
9. [9. Changes to these terms](https://www.macherp.in/#s9)
10. [10. Contact](https://www.macherp.in/#s10)

Also read

* [Privacy Policy](https://www.macherp.in/legal/privacy-policy)
* [Trust and security](https://www.macherp.in/trust)
* [Contact](https://www.macherp.in/contact)

## 1\. Acceptance of terms

By accessing macherp.in or using the Mach ERP platform, you agree to these Terms of Service. If you are accepting on behalf of an organisation, you represent that you have authority to bind that organisation.

## 2\. The service

ATTAINMACH33 LLP provides Mach ERP — a cloud-hosted ERP platform — on a subscription basis. We provide a dedicated instance per client hosted on AWS Mumbai. The service includes implementation, data mapping, and ongoing support as described in your agreement.

## 3\. Your data

You retain ownership of all data you enter into the Mach ERP platform. We process your data only to provide the service. On termination, we will provide a full data export within 48 hours of your request. Data is deleted from our systems 90 days after the export is provided.

## 4\. Acceptable use

You agree not to:

* Use the platform for any unlawful purpose
* Attempt to gain unauthorised access to any part of the platform
* Resell or sublicense access to the platform without written permission
* Upload data that infringes third-party intellectual property rights

## 5\. Availability and uptime

We aim for 99.5% uptime. Scheduled maintenance will be communicated in advance. We are not liable for downtime caused by factors outside our control (force majeure, AWS outages, and similar events).

## 6\. Payment

Subscription fees are due as per the terms in your signed agreement. GST is charged as applicable. Late payment may result in service suspension after 15 days of non-payment.

## 7\. Limitation of liability

To the fullest extent permitted by law, ATTAINMACH33 LLP’s liability for any claim arising from use of the platform is limited to the fees paid in the 3 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

## 8\. Governing law

These terms are governed by the laws of India. Any disputes are subject to the jurisdiction of courts in New Delhi.

## 9\. Changes to these terms

We may update these terms from time to time. We will notify active clients of material changes. Continued use of the platform constitutes acceptance of the updated terms.

## 10\. Contact

Questions about these terms: contact@mach33.in · ATTAINMACH33 LLP, India.

The other party

## 

The registered details of the LLP that provides Mach ERP.

Legal name

ATTAINMACH33 LLP

Trading as

Mach33

LLPIN

ACX-7112

GSTIN

06ACOFA1573G1ZE

Address

630 Tower 4, RPS 12th Avenue, 2/6 Milestone, Main Mathura Rd, Faridabad, Haryana 121003, India

Email

[contact@mach33.in](mailto:contact@mach33.in)

Publisher: ATTAINMACH33 LLP
LLPIN: ACX-7112
GSTIN: 06ACOFA1573G1ZE
Address: 630 Tower 4, RPS 12th Avenue, 2/6 Milestone, Main Mathura Rd, Faridabad, Haryana 121003
Email: contact@mach33.in
Phones: +91 85957 46459, +91 92056 87326
Facts: https://www.macherp.in/agents