--- title: Trust and data hosting description: "Your dedicated instance runs on AWS in Mumbai (ap-south-1). Your data stays in India. Your data is yours. Export all of it yourself, any time." url: "https://www.macherp.in/trust" --- Trust # Your dedicated instance runs on AWS in Mumbai (ap-south-1). Your data stays in India. It is your own cloud account, not a shared box. You pay that bill. We manage the instance if you want, and we do not sit in it. [Book a demo](https://www.macherp.in/contact)[WhatsApp](https://wa.me/919205687326?text=Hello%2C%20I%20have%20a%20question%20about%20data%20and%20security%20in%20Mach%20ERP.) 1. 01 Your cloud account 2. 02 Your own instance 3. 03 Login, second step 4. 04 Access by role Four things that do not change ## * Hosting India Your dedicated instance runs on AWS in Mumbai (ap-south-1). Your data stays in India. * Support 24 hours Support runs 24 hours a day, on WhatsApp, phone and email. * Personal data DPDP Mach ERP is compliant with India’s Digital Personal Data Protection (DPDP) Act. * Your data Any time Your data is yours. Export all of it yourself, any time. Your data ## Mach ERP runs on your cloud account and you pay that bill. If we manage the instance for you, we manage it. We do not sit in it. What stays yours * The cloud account. You pay that bill, as you go. * An instance with your company’s books only * Your data is yours. Export all of it yourself, any time. * The choice of who manages it: us, or your own team What we never do * Put your books on a shared box beside another company’s * Rent you a seat inside our own cloud account * Hold your data back if you leave * Sit in your instance when we manage it * AWS Mumbai · ap-south-1 * Email OTP at login * Role-based access * Maker-checker approvals * Export everything, any time Who can do what ## Today the login is written on the monitor. Anyone can enter a bill, and nobody can say who approved it. * ### Login * Login uses an email one-time password as a second step. * Each person logs in as themselves * ### Approvals * Access is role based, with maker-checker approvals. * The person who makes an entry is not the one who approves it * ### Outside eyes * Dealers and customers see their own orders. They do not see your books. * Your books stay inside your instance Questions ## ### Where is my data stored? Your dedicated instance runs on AWS in Mumbai (ap-south-1). Your data stays in India. It is on your cloud, not a shared system. You pay that bill, pay as you go. We can manage the instance if you want. ### Can we take our data out? Yes. Your data is yours. Export all of it yourself, any time. ### Is Mach ERP covered by the DPDP Act? Mach ERP is compliant with India’s Digital Personal Data Protection (DPDP) Act. ### Do other companies share my instance? No. Your instance runs your books only. It is not a shared box. ### How do people log in? Login uses an email one-time password as a second step. ### Can one person enter and approve the same entry? Access is role based, with maker-checker approvals. ### Can dealers or customers see my books? Dealers and customers see their own orders. They do not see your books. ### Who looks after the server? You can, or we can. We manage the instance if you want. The cloud account stays yours either way. ### When can we reach support? Support runs 24 hours a day, on WhatsApp, phone and email. ### Who runs Mach ERP? ATTAINMACH33 LLP, GSTIN 06ACOFA1573G1ZE. Security questions go to contact@mach33.in. ![Mach ERP open on a laptop and a phone](https://www.macherp.in/images/devices-meadow.webp) Ask us ## Security questions go to contact@mach33.in. Or book a demo and ask us there. [Book a demo](https://www.macherp.in/contact)[WhatsApp](https://wa.me/919205687326?text=Hello%2C%20I%20have%20a%20question%20about%20data%20and%20security%20in%20Mach%20ERP.) Publisher: ATTAINMACH33 LLP LLPIN: ACX-7112 GSTIN: 06ACOFA1573G1ZE Address: 630 Tower 4, RPS 12th Avenue, 2/6 Milestone, Main Mathura Rd, Faridabad, Haryana 121003 Email: contact@mach33.in Phones: +91 85957 46459, +91 92056 87326 Facts: https://www.macherp.in/agents