Last updated January 2025
1. Who we are
ATTAINMACH33 LLP (“Mach ERP”, “we”, “us”) is a company registered in India. We operate macherp.in and the Mach ERP software platform.
2. What data we collect
When you contact us or request a demo, we collect:
- Name, company name, phone number, and city
- Current software in use and any message you provide
When you use the Mach ERP platform as a client, we process business data you enter (financial records, inventory, customer data). This data is hosted on AWS Mumbai (ap-south-1) on a dedicated instance assigned exclusively to your organisation.
3. How we use your data
- To respond to your inquiry and schedule a discovery call
- To provide and support the Mach ERP platform
- We do not sell, rent, or share your data with third parties for marketing purposes
4. Data storage and security
Contact form submissions are stored by Mach Forms (Cloudflare) and copied to a Neon PostgreSQL database. Notification emails are sent from leads@mach33.in. Platform data is stored on AWS ap-south-1 (Mumbai). All data is encrypted in transit (TLS) and at rest (AES-256). Your data never leaves India.
5. Data retention
Contact form data is retained for up to 2 years. Platform data is retained for the duration of your subscription and 90 days after termination, after which it is deleted. You may request earlier deletion by contacting us.
6. Your rights
You may request access to, correction of, or deletion of your personal data at any time. Contact us at the email below. We will respond within 30 days.
7. Cookies
macherp.in does not use tracking cookies. We do not use Google Analytics or any third-party analytics that set persistent cookies. Basic session functionality may use cookies strictly necessary for operation.
8. Contact
For privacy-related questions, contact ATTAINMACH33 LLP at: contact@mach33.in
Your data